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Assistant Manager, Graduate & Professional Programs (Job 331)

Job type: Full-time, permanent with benefits
Submission deadline: April 14, 2024

Located in Guelph, the Ontario Universities’ Application Centre (OUAC) processes applications for admission to undergraduate, law, medical, rehabilitation sciences and teacher education programs for Ontario’s universities. We provide a progressive and supportive working environment for our employees, along with a competitive salary and comprehensive benefits.

The OUAC values equity, diversity and inclusion and believes that every person has a right to equal treatment. We are strengthened by diverse backgrounds, perspectives and experiences. We have equitable and accessible employment practices, based on the principles specified in Ontario legislation (Human Rights Code and Accessibility for Ontarians with Disabilities Act [AODA]). Accommodations for job applicants with disabilities are available upon request.

The OUAC is seeking an Assistant Manager, Graduate and Professional Programs, for its Graduate and Professional team. 


Job Responsibilities

  • Provide daily direction and hands-on support to all departmental staff to ensure efficient, timely and accurate service and processing of applications.
  • Participate in the development, testing, maintenance and documentation of new procedures, services and application functionality.
  • Schedule departmental work assignments from day to day.
  • Coordinate and allocate staff to meet departmental objectives.
  • Provide support to manager, as required.

Qualifications Sought

  • Completion of an undergraduate university degree
  • Minimum of 8 years of progressive work experience in an admission setting, including at least 2 years of experience at a supervisory level.
  • Intermediate knowledge of various software programs, databases and internet tools.
  • Excellent decision-making, problem-solving, analytical and communication (written and verbal) skills.

Abilities and Skills for the Ideal Candidate

  • Advanced understanding of university admissions with a proven ability to work with different university representatives, including faculty and senior leaders, on all aspects of application processing.
  • Ability to create strong working relationships with internal and external stakeholders.
  • Strong organizational, coordination and leadership skills.
  • Diplomacy, tact, attention to detail, accuracy and professionalism.

Qualifications Considered an Asset

  • Knowledge of the Ontario university sector.
  • French-language skills.

Hours of Work

  • Monday through Friday, 4.5 days per week.
  • Hybrid remote work arrangements may be available.

How to Apply

Qualified applicants are invited to apply to “Job 331” via email by midnight, April 14, 2024, to: hroffice@ouac.on.ca.

Submit your cover letter and resumé as 1 file (PDF preferred).

We thank all applicants for applying; however, only candidates selected for an interview will be contacted.

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