Frequently Asked Questions: Undergrad (101)

I changed my name in my OSAP application. Why did it not change in my OUAC application?

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

The OSAP and OUAC applications do not share personal and address (bio/demo) information on a continual basis. When you link, you allow the OUAC to share your bio/demo information with OSAP once. If you change your bio/demo information after linking, you will need to update both your OUAC and your OSAP accounts. To save time,…

I dropped a choice but it still shows on my OSAP application. Why?

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

OSAP displays all your OUAC program choices, regardless of their status on your OUAC application. If you change your mind, you will already have an estimate.

I forgot my login information. What can I do?

If you misplaced/forgot your username, select Recover your username on the Log In page. You will be prompted to enter your date of birth and email address. We will then email you your username.

I forgot my OUAC Account password.

Applications: Undergrad (101), Undergrad (105) Categories: Logging in, OSAP

You can use the “Forgot your password” link to reset your password. This functionality is available on your OUAC application and on the OUAC-OSAP link page. You will need to provide your OUAC username and the email address associated with your OUAC Account. A link to reset your password will be emailed to you and…

I forgot my OUAC username.

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

You can use the “Recover your username” link to retrieve your username. This functionality is available on the login page of your OUAC application and on the OUAC-OSAP link page. You will need to provide your date of birth and the email address associated with your OUAC Account. The username will be emailed to you.

I have a disability and require assistance to complete the application. How can you help me?

Applications: Undergrad (101), Undergrad (105) Categories: Other

If you require assistance with your application, contact Applicant Services at 519-823-1063. You may also visit Accessibility to request a document in an accessible format.

I have a high school diploma from a school outside the province, but I am currently taking some 4U/M courses at an Ontario high school during the day. Which application should I complete?

If you have previously attended a high school in another province or country and will have less than six 4U/M courses, you should complete the 105 application. However, if your secondary school grants you enough equivalent credits toward your OSSD to meet the six 4U/M requirement, you are eligible to apply to university using the…

I have accepted my offer online but have changed my mind. I now want to apply to a different program at the same university. How can I change my program choice?

Contact the university’s admission office directly for clarification, as some universities may issue you only 1 offer of admission. Depending on the university’s policy for offers of admission, you could be advised to: Add the new program choice to your application. If you already have 3 program choices selected in your application, you will need…

I have decided to attend a university outside of Ontario next year. How do I cancel my acceptance to an Ontario university?

If you have already accepted an offer at an Ontario university and decide not to attend that institution, you must cancel your acceptance. Log in to your application. Go to “Choices/Offers”. Click “Accepted”. Click “Cancel”. Click “I’m ready to submit my response/changes”. Verify your application information, review the Applicant’s Declaration and click “I verify and…

I have just accepted an offer online and “Unsubmitted Acceptance” appears under “Applicant Response”. Have I done something wrong in accepting the offer?

“Unsubmitted Acceptance” appears on the “Choices/Offers” screen after you click on an offer and accept it. At this point, you have indicated that you want to accept a specific offer but have not submitted the acceptance to the OUAC. To properly accept the offer of admission, click “Review and Submit” and complete the submit process.…