Frequently Asked Questions: Undergrad (101)

I have not been able to find the answer to my question in any of the FAQs or on the OUAC website. How do I contact the OUAC?

Applications: Teacher (TEAS), Undergrad (101), Undergrad (105) Categories: Other

You can contact us by phone, email or live chat. If your question is about TEAS, contact us by Secure Applicant Messaging (SAM).

I indicated online banking as my method of payment. I want to pay by credit/debit card now. How can I do this?

If you chose Online Banking as your payment type when you submitted your application, but now wish to pay by credit/debit card, log back in to your application using your username and password. You will be taken to the “Submit My Application: Payment” screen where all payment options will be available to you again.

I lost my OUAC Reference Number. Can you give it to me?

The OUAC requires your full name, address, birth date and other relevant application information to verify your identity before providing your OUAC Reference Number. You will find your OUAC reference number in the email that was sent to you when you submitted your application and in the left navigation menu of your application when you…

I may need financial assistance to attend university. What about scholarships?

Applications: Undergrad (101), Undergrad (105) Categories: Other

You can take advantage of a variety of scholarships available at all Ontario universities. The Ontario Government also has a financial aid program to assist students in need of funding in order to pursue a university education. Some university scholarships are available for applicants entering their first year of study and some are renewable for…

I no longer wish to link my OUAC and OSAP applications and wish to remove my consent. What should I do?

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

Log in to your OUAC application and select “OSAP Link Status” from the left-side navigation bar. Click “Unlink From OSAP”.

I received an offer of admission and was instructed to accept it online; however, my offer does not display in my application. What should I do?

If you have just received notification of the offer of admission, the OUAC may not have received the electronic acceptance from the university yet. Check again in a couple of days. If the offer still does not display after a few days, contact the university directly.

I transferred to a different school after first semester (or halfway through the school year). Who informs the OUAC and the universities about this change?

Applications: Undergrad (101) Categories: Application Process

If you apply for admission while at one school and then transfer to a different school, your new school must advise the OUAC of this change. Your new school will provide the OUAC with their name and school number (MIDENT), your new Secondary School Student Number (SSSN), if applicable, and your Ontario Education Number (OEN).…

I want to add program choices to my application and pay using online banking. What can I do?

If you have already submitted and paid for your application but now wish to add more program choices, you may be required to pay additional fees. If you originally paid through online banking and would like to pay any additional fees by online banking, use the same account number. Once the OUAC receives and processes…

I want to apply to an admission point other than fall but only fall admission is listed. What should I do?

The universities have supplied the OUAC with the admission points available for each program. You will need to contact them directly to verify whether they offer admission points other than those listed. If they offer other admission points, they will either indicate to you that they will change your file once they have received your…

I will finish my OSSD (including six 4U/M courses) at the end of January. Can I begin university studies then?

Applications: Undergrad (101) Categories: Application Process

Yes, a few Ontario universities offer programs that begin in January or May. You must apply for admission to these programs by the stipulated deadline dates. Those universities whose winter term programs begin in January will normally require that you complete your OSSD, including six 4U/M courses. You will have to make special arrangements with…