Common Questions: Undergrad (105)

I haven’t heard from my university choices even though it has been several days since I applied.

Applications: Undergrad (101), Undergrad (105) Categories: After Applying

We are processing a huge volume of applications at this time of year. It can take up to 2 weeks for a university to acknowledge receipt of your application.

My current school listed is wrong in the Application. How can I update this information?

If a school you attended, but are not currently attending, has created your PIN, this information cannot be updated until after you submit your application. Note: You cannot update this information yourself. Once submitted, your guidance counsellor can call us to update your school information. Contact your guidance counsellor to get this process started.

Can I withdraw from a program and/or add a new program choice after I submit my application?

Yes, you can do both by logging in to your online application and going to “Program Choices”. To withdraw a program, select “Withdraw” in the Actions column beside the program. Note: There are no refunds for withdrawn choices. To add another program, select “Add Program”. Note: You will be charged an additional choice fee of…

How can I send my high school transcripts to my university choices?

Applications: Undergrad (105) Categories: Transcript Requests

Certain high schools in Ontario allow you to request your official high school transcript electronically (completed courses only) using an online service hosted by the Ontario College Application Service (OCAS). The OUAC has partnered with OCAS to offer this service to university applicants, and you can access it from the Transcript Request section in the…

I have applied online but I do not have my password. Can you give it to me?

Applications: Undergrad (105) Categories: Logging in

Your password is encrypted as soon as you create it; therefore, we do not have access to it and are unable to provide it to you. You can request a temporary password using the “Temporary Password” option. A temporary password will be emailed to you and will expire one hour from the time sent. If…

I have already submitted my application but I made some mistakes. I am not able to get back in to my application. What should I do?

Applications: Undergrad (105) Categories: Logging in

Once your fee is received and your application has been processed (which may take up to 2 weeks during peak periods), you will be able to make changes or corrections to your application online. You will require your username and password to access your application. Note: If you are changing your program choices, there may…

I indicated online banking as my method of payment. I want to pay by credit card now. How can I do this?

If you chose to pay by online banking, but now wish to pay by credit card, log back in to your application using your username and password. You will be taken to the “Submit My Application: Payment” screen where all 3 payment options will be available to you again.

I accepted my offer online but when I go back in to my application, there is no acceptance listed in the “Applicant Response” column. What happened?

There is nothing listed because you did not successfully submit your acceptance. To successfully submit your acceptance: 1.Click the offer link in the “Admission Decision” column. 2. Select “I accept” and then click “Continue”. This takes you back to the “Choices/Offers” screen where you will see “Unsubmitted Acceptance” in the “Applicant Response” column. 3. Choose…

The university is asking me for my 11-digit OUAC Reference Number. Where do I find this?

Normally, the OUAC Reference Number contains 10 digits, beginning with the current year (4 digits) followed by 6 digits (e.g., 20XX999999). If a university asks for your 11-digit OUAC Reference Number, please add a 0 (zero) at the end of your 10-digit number (e.g., 20XX9999990).

I lost my OUAC Reference Number. Can you give it to me?

Applications: Undergrad (105) Categories: Logging in

The OUAC requires your full name, address, birth date, and other relevant application information to verify your identity before providing your OUAC Reference Number.