Frequently Asked Questions: Undergrad (105)

I accepted my offer online but when I go back in to my application, there is no acceptance listed in the “Applicant Response” column. What happened?

There is no acceptance listed because you did not successfully accept an offer of admission. To successfully accept an offer of admission: Click the offer link in the “Admission Decision” column in your online application. Click “Accept” to accept the offer (or “Decline” to decline the offer). Click “I’m ready to submit my response/changes”. Verify…

I already submitted my application but I made a mistake on my transcript request. Can I change it?

Applications: Undergrad (105) Categories: Transcript Requests

You cannot make changes to your transcript request online once the application is submitted. Please call us at 519-823-1063 to discuss the changes you wish to make. Note: We cannot make any changes or corrections to an “Immediate” time frame transcript request.

I already submitted my application but I made some mistakes. I am not able to get back into my application. What should I do?

Once your fee is received at the OUAC and your application has been processed (which may take 1-3 business days), you can make changes or corrections to your application online. You will require your username and password to access your application.

I am currently attending high school, but have attended a postsecondary institution. Which application should I use?

If you are currently enrolled in a day program at a high school but have attended a postsecondary institution, you must apply through the 105 application. You must make arrangements with your high school to forward all of your academic data to the universities you selected.

I am trying to accept my offer online but it says the offer has expired. What can I do?

If the offer link is still active, you may select it to accept. The university is allowing you to accept this offer after the expiry date. However, before accepting this offer, you should contact the university to verify how long the offer is valid after the expiry date, especially if you are cancelling an accepted…

I changed my name in my OSAP application, why did it not change in my OUAC application?

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

The OSAP and OUAC applications do not share personal and address (bio/demo) information on a continual basis. When you link, you allow the OUAC to share your bio/demo information with OSAP once. If you change your bio/demo information after linking, you will need to update both your OUAC and your OSAP accounts. To save time,…

I dropped a choice but it still shows on my OSAP application. Why?

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

OSAP displays all of your OUAC program choices, regardless of their status on your OUAC application. In the event that you change your mind, you will already have an estimate.

I forgot my OUAC Account password.

Applications: Undergrad (101), Undergrad (105) Categories: Logging in, OSAP

You can use the “Request a temporary password” link to reset your password. This functionality is available on your OUAC application and on the OUAC-OSAP link page. You will need to provide your OUAC username and the email address associated with your OUAC Account. The temporary password will be emailed to you and will expire…

I forgot my OUAC username.

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

You can use the “Recover your username” link to retrieve your username. This functionality is available on the login page of your OUAC application and on the OUAC-OSAP link page. You will need to provide your date of birth and the email address associated with your OUAC Account. The username will be emailed to you.

I have a disability and require assistance to complete the application. How can you help me?

Applications: Undergrad (101), Undergrad (105) Categories: Other

If you require assistance with your application, please contact Applicant Services at 519-823-1063. You may also visit Accessibility to request a document in an accessible format.