Frequently Asked Questions: Undergrad (105)

I forgot my login information. What can I do?

If you have misplaced/forgotten your username, select “Recover your username” on the Log In page. You will be prompted to enter your date of birth and email address. Your username will then be emailed to you…

I forgot my OUAC password.

Applications: Undergrad (101), Undergrad (105) Categories: Logging in, OSAP

You can use the “Forgot your password” link to reset your password. This functionality is available on your OUAC application and on the OUAC-OSAP link page. You will need to provide your OUAC username and the email address associated with your OUAC Account. A link to reset your password will be emailed to you and will expire 1 hour after the time sent…

I forgot my OUAC username.

Applications: Undergrad (101), Undergrad (105) Categories: OSAP

You can use the “Recover your username” link to retrieve your username. This functionality is available on the login page of your OUAC application and on the OUAC-OSAP link page. You will need to provide your date of birth and the email address associated with your OUAC Account. The username will be emailed to you…

I have a disability and require assistance to complete the application. How can you help me?

Applications: Undergrad (101), Undergrad (105) Categories: Other

If you require assistance with your application, contact Applicant Services at 519-823-1063. You may also visit Accessibility to request a document in an accessible format…

I have a high school diploma from a school outside the province, but I am currently taking some 4U/M courses at an Ontario high school during the day. Which application should I complete?

If you have previously attended a high school in another province or country and will have less than six 4U/M courses, you should complete the 105 application. However, if your secondary school grants you enough equivalent credits toward your OSSD to meet the six 4U/M requirement, you are eligible to apply to university using the 101 secondary school application. Contact your guidance office for details about equivalent credits. In all cases, you will need to make arrangements with your previous and current school to forward all of your academic information directly to the universities that you selected…

I have accepted my offer online but have changed my mind. I now want to apply to a different program at the same university. How can I change my program choice?

Contact the university’s admission office directly for clarification, as some universities may issue you only 1 offer of admission…

I have decided to attend a university outside of Ontario next year. How do I cancel my acceptance to an Ontario university?

If you have already accepted an offer at an Ontario university and decide not to attend that institution, you must cancel your acceptance…

I have just accepted an offer online and “Unsubmitted Acceptance” appears under “Applicant Response”. Have I done something wrong in accepting the offer?

“Unsubmitted Acceptance” appears on the “Choices/Offers” screen after you click on an offer and accept it. At this point, you have accepted the offer but have not submitted the acceptance to the OUAC.To properly accept the offer of admission, click “Review and Submit” and complete the submit process. You will receive a confirmation number by email along with a summary of your responses to offers of admission and/or changes to your application information. Keep this email for your records….

I have not been able to find the answer to my question in any of the FAQs or on the OUAC website. How do I contact the OUAC?

Applications: Teacher (TEAS), Undergrad (101), Undergrad (105) Categories: Other

You can contact us by phone, email or live chat. If your question is about TEAS, contact us by Secure Applicant Messaging (SAM)…

I indicated online banking as my method of payment. I want to pay by credit/debit card now. How can I do this?

If you chose Online Banking as your payment type when you submitted your application, but now wish to pay by credit/debit card, log back in to your application using your username and password. You will be taken to the “Submit My Application: Payment” screen where all payment options will be available to you again…