How can I find out which documents the OUAC has received to support my application?

You can monitor when your processed documents (e.g., transcripts, online references) are received with the “Document Tracking” feature in your application. Receipt of miscellaneous documents is not displayed in Document Tracking. If you are concerned about receipt of a miscellaneous document, send a message via Secure Applicant Messaging (SAM).

After the OUAC receives a mailed document, it may take 2-4 business days for the document to be processed. Do not contact the OUAC to check whether unprocessed documents have been received.

References that are submitted via the secure online system will be marked as “Received” as soon as the referee has submitted it online.