Transcripts During the COVID-19 Pandemic

December 9, 2020

For transcripts from Ontario universities/colleges, the process has not changed. You must request your transcript using the Transcript Request feature in your application. Your transcript will be sent electronically.

Due to COVID-19, many non-Ontario or international institutions cannot produce a hard-copy transcript to be mailed to us. Therefore, we are accepting PDFs via email, as long as they are emailed to us directly from the registrar’s office or their service provider. Transcripts sent to us from applicants or other third parties will not be accepted.

Transcripts should be emailed to Most registrar’s offices are aware of the process for emailing transcripts to us, so check with them directly.

Transcripts should be password-protected, but there should not be any expiry dates, or else this could cause difficulty for the universities. Do not send duplicate emails, as this could slow down the processing of your transcript.