Application Inquiries
For questions about your application, contact our applicant support team. Have your username or OUAC Reference Number handy.
Applicant Support Methods
Telephone: 519-823-1063
Monday – Wednesday: 9:30 am – 4:15 pm (ET)
Thursday: 10:00 am – 4:15 pm (ET)
Friday: 9:30 am – 1:00 pm (ET)
Email:
Undergraduate (101): 101sup@ouac.on.ca
Undergraduate (105): 105sup@ouac.on.ca
Teacher Education (TEAS): teas@ouac.on.ca
Secure Applicant Messaging (SAM):
Available for Professional applications. If you have created an OUAC account, use SAM in your application to submit questions.
Live Chat and SMS Text Support:
Available in your application. Support hours vary by department throughout the year.
The OUAC building is closed to the public. Visitors must be invited to an on-site meeting or appointment.
All Other Inquiries
Telephone: 519-823-1940
Monday – Wednesday:
9:30 am – 4:30 pm (ET)
Thursday: 10:00 am – 4:30 pm (ET)
Friday: 9:30 am – 1:00 pm (ET)
Mailing Address:
Ontario Universities’ Application Centre (OUAC)
170 Research Lane
Guelph ON N1G 5E2
Note: There is a mailbox at the front door to drop off documents in person.