Contact Us

Last updated: January 13, 2023

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Note: The OUAC building is closed to the public. Visitors must be invited to an on-site meeting or appointment.

Application Inquiries

For questions about your application, contact our applicant support team.

View a list of dates when applicant support (phone, email, live chat and SMS texts) will be unavailable.

Telephone: 519-823-1063
Monday – Wednesday and Friday: 9:30 am – 4:15 pm (ET)
Thursday: 10:00 am – 4:15 pm (ET)

Undergrad (101):
Undergrad (105):
Teacher Education (TEAS):

Secure Applicant Messaging (SAM):
Available for Professional applications. If you have created an OUAC account, use SAM in your application to submit questions.

Live Chat and SMS Text Support:
Available in your application. Support hours vary by department throughout the year.

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All Other Inquiries

Telephone: 519-823-1940
Monday – Wednesday and Friday: 9:30 am – 4:30 pm (ET)
Thursday: 10:00 am – 4:30 pm (ET)

Mailing Address:
Ontario Universities’ Application Centre (OUAC)
170 Research Lane
Guelph ON  N1G 5E2

Note: There is a mailbox at the front door to drop off documents in person.

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