For questions about your application, contact our applicant support team.
Monday – Wednesday and Friday: 9:30 am – 4:15 pm (ET)
Thursday: 10:00 am – 4:15 pm (ET)
Secure Applicant Messaging (SAM):
Available for Professional applications. If you have created an OUAC account, use SAM in your application to submit questions.
Live Chat and SMS Text Support:
Available in your application. Support hours vary by department throughout the year.
All Other Inquiries
Monday – Wednesday and Friday: 9:30 am – 4:30 pm (ET)
Thursday: 10:00 am – 4:30 pm (ET)
Ontario Universities’ Application Centre (OUAC)
170 Research Lane
Guelph ON N1G 5E2
Note: There is a mailbox at the front door to drop off documents in person.