I indicated online banking as my method of payment. I want to pay by credit card now. How can I do this?
If you chose to pay by online banking, but now wish to pay by credit card, log back in to your application using your username and password. You will be taken to the “Submit My Application: Payment” screen where all 3 payment options will be available to you again.
I want to add program choices to my application online but I do not want to pay by credit card. What can I do?
If you have already submitted and paid for your online application but now wish to add more program choices, you may be required to pay additional fees. If you are making arrangements to pay any applicable fees by online banking, you will need to access your online application after payment has been received and processed…
My credit card statement shows “OUAC Guelph”. I did not apply to the University of Guelph. Is there a problem?
“OUAC Guelph” refers to the Ontario Universities’ Application Centre. We are located in Guelph, Ontario. The OUAC processes all applications and payments. The specific universities you applied to will not be listed on your credit card invoice.
The application did not charge me for supplementary fees and I am worried my application will not be processed.
Some applicants are exempt from paying supplementary fees. The system will automatically exempt you if you qualify and your application will be processed.