FAQs

FAQs

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I forgot my OUAC password.

You can use the “Forgot your password?” link to reset your password. This functionality is available on your OUAC application and on the OUAC-OSAP link page. You will need to provide your OUAC username and the email address associated with your OUAC Account. A link to reset your password will be emailed to you and will expire 1 hour after the time sent…

I forgot my OUAC username.

You can use the “Recover your username” link to retrieve your username. This functionality is available on the login page of your OUAC application and on the OUAC-OSAP link page. You will need to provide your date of birth and the email address associated with your OUAC Account. The username will be emailed to you…

I have just accepted an offer online and “Unsubmitted Acceptance” appears under “Applicant Response”. Have I done something wrong in accepting the offer?

“Unsubmitted Acceptance” appears on the “Choices/Offers” screen after you click on an offer and accept it. At this point, you have accepted the offer but have not submitted the acceptance to the OUAC.To properly accept the offer of admission, click “Review and Submit” and complete the submit process. You will receive a confirmation number by email along with a summary of your responses to offers of admission and/or changes to your application information. Keep this email for your records….

I lost my OUAC Reference Number. Can you give it to me?

The OUAC requires your full name, address, birth date and other relevant application information to verify your identity before providing your OUAC Reference Number. You will find your OUAC reference number in the email that was sent to you when you submitted your application and in the left navigation menu of your application when you log in. If you are a 101 applicant, your guidance counsellor can also provide your OUAC Reference Number…

I lost my OUAC Reference Number. Can you give it to me?

The OUAC requires your full name, address, birth date and other relevant application information to verify your identity before providing your OUAC Reference Number. You will find your OUAC Reference Number in the email that was sent to you when you submitted your application, and in the Application Status summary on your Hub. If you are a current Ontario high school student, your guidance counsellor can also provide your OUAC Reference Number.

I made a mistake in my school submission. How do I change it?

The medical schools do not accept changes to the sketch, school submissions or verifiers. If mistakes are made, they can be brought to the attention of the medical schools during their interview process. If a medical school attempts to contact a verifier without success, they will contact the applicant directly for updated information…

I may need financial assistance to attend university. What about scholarships?

Applicants can take advantage of a variety of scholarships available at all Ontario universities. The Ontario Government also has a financial aid program to assist students in need of funding in order to pursue a university education. Some university scholarships are available for applicants entering their first year of study and some are renewable for additional years if they satisfy certain conditions. Be sure to accept offers of scholarships by the stipulated reply deadline…

I want to add program choices to my application and pay using online banking. What can I do?

If you have already submitted and paid for your application but now wish to add more program choices, you may be required to pay additional fees. If you originally paid through online banking and would like to pay any additional fees by online banking, you may use the same account number. Once the OUAC receives and processes your payment, you will be able to add the new program choices to your application. Remember to review and submit your changes. You will receive a confirmation number by email along with a summary of your responses to offers of admission and/or changes to your application information. Keep this email for your records….

I want to apply to an admission point other than fall but only fall admission is listed. What should I do?

The universities have supplied the OUAC with the admission points available for each program. You will need to contact them directly to verify whether they offer admission points other than those listed. If they offer other admission points, they will either indicate to you that they will change your file once they have received your application information or they will contact the OUAC to have their university-specific information changed to include the other admission points…

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