Are application fees refundable?
No, there are no circumstances under which we can refund application fees…
At the end of the application, I see a warning and/or an error. What do I do?
Read any errors or warnings carefully.
- If you have a warning, you can proceed with submitting your application.
- If you have an error, you must correct it before you can submit your application. Return to the section mentioned in the error message and correct the error.
Can I get a tax receipt for my TEAS application fees?
Because the OUAC is not a university, application fees are not tax-deductible. However, you can print receipts for application fees (for uses other than tax returns) directly from the application…
Can I withdraw from a program and/or add a new program choice after I submit my application?
Yes, you can change your program choices by logging in to your application and going to “Choices/Offers”, as long as the deadline has not passed. To withdraw a program, select “Withdraw” in the Actions column beside the program. To add another program, select “Add Program”.
Do I have to respond to an offer of admission if I plan to decline the offer?
It is not mandatory to decline an offer of admission, and not all faculties will ask for declines…
How can I be sure that my TEAS application was submitted successfully?
The actual “Submit” process consists of the following 2 steps: You will review all information you entered in the application, and accept a declaration that the application is complete and accurate by clicking “I Verify and Agree”. You will enter your payment information and click “Finish” to submit your completed application to TEAS. If you have successfully submitted your payment, you will receive a 6-digit TEAS reference number. Keep a record of this number, as you will need it for future communication with TEAS…
How do I accept my offer of admission?
When the universities have evaluated your application, they will send an admission decision directly to you. If a university has offered you admission, they will include instructions for responding through your application in your admission package.
How do I cancel my application?
If you wish to cancel your application, you may log in to your account and withdraw all of your choices. Be sure to submit your changes by clicking “Review and Submit”. Remember that all processing fees are non-refundable…
How do I make changes to my application after I submit it?
If you would like to submit changes to the OUAC and your universities of choice, log in to your submitted application. You will need to enter your changes and then complete the following “Submit” steps…
How do I respond to an offer of admission?
Log in to your application and select “Choices/Offers” in the “Applicant Links” menu. If you have received an offer of admission, it will be displayed on this screen. To respond to an offer, click on the offer, which will lead you to the “Response to Offer” screen…
How much does it cost to request an Ontario university or college transcript?
Universities and colleges can set their own transcript request fees. As a result, they vary by institution.
Check Transcript Request Fees for up-to-date Ontario university and college transcript request fees.
I accepted my offer online but when I go back in to my application, there is no acceptance listed in the Applicant Response column. What happened?
There is no acceptance listed because you did not successfully accept an offer of admission. To successfully accept an offer of admission…
I already submitted my application but I made some mistakes. I am not able to get back into my application. What should I do?
Once your fee is received at the OUAC and your application has been processed (which may take 1-3 business days), you can make changes or corrections to your application online. You will require your username and password to access your application…
I am in the process of selecting programs and I am confused about the Previous Year Registered field. What does this mean?
If you previously registered in any faculty at the university that you are now selecting as a choice, you must record the last year of registration (including the current year) in the “Previous Year Registered” column…
I forgot my login information. What can I do?
Select Recover your username on the Log In page.
I have declined an offer of admission previously, and now I want to change my mind. What can I do?
If you decline an offer of admission, it becomes invalid. If you change your mind, you must contact the appropriate Faculty of Education directly and request that they issue a new offer…
I have just accepted an offer online and “Unsubmitted Acceptance” appears under “Applicant Response”. Have I done something wrong in accepting the offer?
“Unsubmitted Acceptance” appears on the “Choices/Offers” screen after you click on an offer and accept it. At this point, you have accepted the offer but have not submitted the acceptance to the OUAC.To properly accept the offer of admission, click “Review and Submit” and complete the submit process. You will receive a confirmation number by email along with a summary of your responses to offers of admission and/or changes to your application information. Keep this email for your records….
I have not been able to find the answer to my question in any of the FAQs or on the OUAC website. How do I contact the OUAC?
You can contact us by phone, email or live chat. If your question is about TEAS, contact us by Secure Applicant Messaging (SAM)…
I indicated online banking as my method of payment. I want to pay by credit or debit card now. How can I do this?
If you chose Online Banking as your payment type when you submitted your application, but now wish to pay by credit/debit card, log back in to your application using your username and password. You will be taken to the “Submit My Application: Payment” screen where all payment options will be available to you again…
I lost my OUAC Reference Number. Can you give it to me?
The OUAC requires your full name, address, birth date and other relevant application information to verify your identity before providing your OUAC Reference Number. You will find your OUAC reference number in the email that was sent to you when you submitted your application and in the left navigation menu of your application when you log in. If you are a 101 applicant, your guidance counsellor can also provide your OUAC Reference Number…
I want to add program choices to my application and pay using online banking. What can I do?
If you have already submitted and paid for your application but now wish to add more program choices, you may be required to pay additional fees. If you originally paid through online banking and would like to pay any additional fees by online banking, you may use the same account number. Once the OUAC receives and processes your payment, you will be able to add the new program choices to your application. Remember to review and submit your changes. You will receive a confirmation number by email along with a summary of your responses to offers of admission and/or changes to your application information. Keep this email for your records….
I’m getting a warning about my address when I try to submit my application. Why is this happening?
You must provide a home address and a mailing address, even if these 2 addresses are the same. A mailing address is the address where you receive postal mail. It is not your email address…
If I accept an offer now, can I change my mind at a later date?
Yes. If you accept an offer but later wish to accept a different offer, you will need to first cancel your accepted offer and then accept the new offer by the stipulated deadline date. Be sure to consider all other factors such as scholarships, residence acceptance and deposits before you make your final decision…
The Offers of Admission column is blank. What does this mean?
If the “Admission Decision” column is blank, there is not yet any offer on file for you. It does not necessarily mean that you have been rejected…