Frequently Asked Questions: Logging in

I already submitted my application but I made some mistakes. I am not able to get back into my application. What should I do?

Once your fee is received at the OUAC and your application has been processed (which may take 1-3 business days), you can make changes or corrections to your application online. You will require your username and password to access your application.

I forgot my OUAC Account password.

Applications: Undergrad (101), Undergrad (105) Categories: Logging in, OSAP

You can use the “Request a temporary password” link to reset your password. This functionality is available on your OUAC application and on the OUAC-OSAP link page. You will need to provide your OUAC username and the email address associated with your OUAC Account. The temporary password will be emailed to you and will expire…

I have forgotten my login information. What can I do?

If you have misplaced/forgotten your username, select “Recover your username” on the Log In page. You will be prompted to enter your date of birth and email address. Your username will then be emailed to you.

I lost my OUAC Reference Number. Can you give it to me?

The OUAC requires your full name, address, birth date, and other relevant application information to verify your identity before providing your OUAC Reference Number. You will find your OUAC reference number in the email that was sent to you when you submitted your application and in the left navigation menu of your application when you…

I’m trying to log in but my PIN isn’t working. What’s the problem?

Be sure you are typing the correct PIN. Double-check the characters and use the Shift key rather than the Caps Lock key to insert capital letters. If you’re still having problems, contact your guidance counsellor to make sure you have the correct PIN.