Frequently Asked Questions: Logging in

Once your fee is received at the OUAC and your application has been processed (which may take 1-3 business days), you can make changes or corrections to your application online. You will require your username and password to access your application…

Select Recover your username on the Log In page.

You can use the “Forgot your password” link to reset your password. This functionality is available on your OUAC application and on the OUAC-OSAP link page. You will need to provide your OUAC username and the email address associated with your OUAC Account. A link to reset your password will be emailed to you and will expire 1 hour after the time sent…

The OUAC requires your full name, address, birth date and other relevant application information to verify your identity before providing your OUAC Reference Number. You will find your OUAC reference number in the email that was sent to you when you submitted your application and in the left navigation menu of your application when you log in. If you are a 101 applicant, your guidance counsellor can also provide your OUAC Reference Number…

Be sure you are typing the correct PIN. Double-check the characters and use the Shift key rather than the Caps Lock key to insert capital letters. If you are still having problems, contact your guidance counsellor to make sure you have the correct PIN.